Karnataka government has launched a
landmark initiative to protect the rights of gig workers
¨
Karnataka government has
launched a landmark initiative to protect the rights of gig workers.
¨
It is India’s first
dedicated digital grievance redressal system for gig workers.
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The aim is to formalize
dispute resolution for the rapidly growing gig workforce.
¨
The system has been
developed by Karnataka Platform-Based Gig Workers Board in collaboration with
the e-Governance Department.
¨
It covers workers engaged
in ride-hailing, food delivery, and other digital platform services.
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This move positions
Karnataka as a leading state in labour reforms for the gig economy.
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Gig workers can file
complaints through the Integrated Public Grievance Redressal System (IPGRS)
portal.
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The platform allows
workers to raise issues related to wages, working conditions, and disputes with
aggregators.
¨ A centralized digital interface ensures transparency and accountability.
¨ It aims to provide timely and effective resolution of complaints.