Karnataka government has launched a landmark initiative to protect the rights of gig workers

¨     Karnataka government has launched a landmark initiative to protect the rights of gig workers.

¨     It is India’s first dedicated digital grievance redressal system for gig workers.

¨     The aim is to formalize dispute resolution for the rapidly growing gig workforce.

¨     The system has been developed by Karnataka Platform-Based Gig Workers Board in collaboration with the e-Governance Department.

¨     It covers workers engaged in ride-hailing, food delivery, and other digital platform services.

¨     This move positions Karnataka as a leading state in labour reforms for the gig economy.

¨     Gig workers can file complaints through the Integrated Public Grievance Redressal System (IPGRS) portal.

¨     The platform allows workers to raise issues related to wages, working conditions, and disputes with aggregators.

¨     A centralized digital interface ensures transparency and accountability.

¨     It aims to provide timely and effective resolution of complaints.